Help Center - Boston Road Building Materials

Welcome to the Boston Road Building Materials Help Center. Here you’ll find quick links to every resource and policy on our site. Whether you’re a contractor looking for program details, a new customer with questions about delivery, or simply want to learn more about who we are—everything is organized below for your convenience.

1. Company Information

About Us

Learn who we are, our mission as a certified Minority-Owned Business Enterprise (MBE), and how we partner with residential and commercial customers to keep job sites in The Bronx, Manhattan, and Westchester fully stocked.

↳ About Us

Contractor Certification & Success Program

Discover our exclusive contractor benefits: manufacturer certifications from GAF and Firestone, hands-on demo days, enhanced warranty credentials, and other perks designed to help you win more bids.

↳ Contractor Program

2. Support & Contact

Need help with an order, want to rent our 10-story boom truck, or have general questions? Find our contact form and all of our direct contact details (email, phone, address) here.

↳ Contact Us

FAQ (Frequently Asked Questions)

Review common questions about our products, delivery options, boom truck rentals, contractor program, hours of operation, and more. Your answers are just a click away.

↳ FAQ

3. Ordering & Services

Shipping Rates & Policies

Understand our same-day delivery options, contactless and curbside pickup, load-and-go services, and sidewalk drop-off policies for addresses across The Bronx, Manhattan, and Westchester.

↳ Shipping Rates & Policies

Returns & Replacements

Find out how to handle returns for damaged or incorrect items and learn about our process for getting you the right materials to keep your project on schedule.

↳ Returns & Replacements

4. Policies & Legal

Terms and Conditions

Read the full terms governing your purchases, including order acceptance, payment obligations, delivery terms, warranty disclaimers, and limitations of liability.

↳ Terms and Conditions

See how we collect, use, and protect your business and contact information—everything from order data to website analytics.

↳ Privacy Policy

Accessibility Statement

Learn about our ongoing commitment to providing an accessible website and how to report any issues you may encounter.

↳ Accessibility Statement

Need Further Assistance?

If you don’t see the answer you need above—or if you have a more complex inquiry—please reach out directly:

Email: info@buildingmaterial786.com

Phone: +1 (718) 655-8800

(Mon-Sat 6:30am – 5:00pm EST | Sunday 7:00am – 1:00pm EST)

Address: 2941 Boston Road, Bronx, New York 10469

Our team is here to make every step of your procurement process transparent, reliable, and fast. Thank you for choosing Boston Road Building Materials.