Frequently Asked Questions (FAQ)

Find answers to your questions about our products, services, and programs. At Boston Road Building Materials, we are committed to providing NYC contractors and homeowners with the supplies and support they need to succeed.

About Boston Road Building Materials

1. Who is Boston Road Building Materials?

Boston Road Building Materials is New York’s #1 building materials source and a top-rated yard and delivery partner for residential and commercial customers. We offer the largest selection of masonry, roofing, siding, drywall, lumber, and waterproofing supplies in The Bronx, Manhattan, and Westchester. As a certified Minority-Owned Business Enterprise (MBE), we are dedicated to providing fast, reliable service and supporting our local community.

2. Where are you located and what are your hours?

Our yard is located at 2941 Boston Road, Bronx, New York 10469. Our hours of operation are Monday-Saturday from 6:30 AM to 5:00 PM EST and Sunday from 7:00 AM to 1:00 PM EST. You can reach our expert team by phone at +1 (718) 655-8800 or by email at info@buildingmaterial786.com.

3. What areas do you serve?

We proudly serve residential and commercial projects across The Bronx, Manhattan, and Westchester. We specialize in providing timely and efficient delivery services throughout these boroughs to ensure your project stays on schedule. Whether you need masonry materials in the Bronx or roofing supplies in Westchester, we are your trusted local partner.

4. Why should I choose Boston Road Building Materials for my projects?

Choosing us means partnering with an experienced, community-focused supplier. We offer competitive pricing, guaranteed quality from trusted brands, and expert support from a knowledgeable team. Our unique services—including same-day delivery, a 10-story boom truck rental, and a Contractor Certification Program—are designed to give you a competitive edge and ensure your project’s success from start to finish.

5. Are you a certified Minority-Owned Business Enterprise (MBE)?

Yes, we are proudly certified as a Minority-Owned Business Enterprise (MBE) by the NYC Department of Small Business Services. This certification reflects our commitment to diversity, community support, and delivering exceptional service to all our customers while meeting procurement requirements for city projects.

Contractor Certification & Success Program

1. What is the Contractor Certification & Warranty Success Program?

Our program is designed to help construction professionals grow their businesses. We equip roofing and building contractors with the manufacturer certifications, hands-on training, and warranty credentials they need to close more jobs. This program provides exclusive access to training on leading brands like GAF, Firestone, and All American Roofing, helping you offer superior warranties to your clients.

2. How do I get certified for brands like GAF and Firestone?

You can get certified directly through us by joining our season-long demo days. These hands-on sessions provide in-depth training on GAF shingles, Firestone and All American roofing systems, and advanced waterproofing coatings. Upon completion, you’ll have the credentials to offer enhanced, manufacturer-backed warranties that win bids.

3. What kind of training is offered during your demo days?

Our demo days are comprehensive, hands-on training events. You will learn to work with high-performance roofing systems, advanced waterproofing coatings, and our specialty tools. We also provide deep dives into using diamond blades for precision cutting, masonry drill bits for various substrates, and advanced concrete repair systems for durable, long-lasting results.

4. Who should join the Contractor Certification Program?

This program is ideal for roofing professionals, masonry contractors, project managers, and general contractors across The Bronx, Manhattan, and Westchester who want to enhance their skills, gain valuable certifications, and grow their business. If you want to offer clients better warranties and win more jobs, this program is for you.

5. What are the key benefits of joining the program?

The primary benefits are to Get Certified, Get Warranties, and Get More Jobs. By becoming certified in leading systems like GAF Master Elite, you can offer clients extended, more attractive warranties. This not only builds trust and peace of mind but also gives you a significant competitive advantage in the bidding process.

Products & Inventory

1. What types of masonry materials do you carry?

We stock premium masonry materials for NYC’s toughest jobs. Our inventory includes a vast selection of brick, CMU blocks, paver stones, natural stone (granite, limestone, bluestone), sand, gravel, and both standard and colored cement. We also supply essential accessories like nails, fasteners, anchors, thinset, and grout.

2. What roofing and siding options are available?

Our roofing systems are built for New York City weather, featuring affordable asphalt shingles from GAF, durable metal roofing, and low-maintenance waterproof systems. For exteriors, we offer premium vinyl, fiber-cement, and engineered wood siding in various profiles and premium color palettes, including insulated panels for enhanced energy efficiency.

3. Do you sell drywall, framing, and lumber?

Yes, we are a one-stop shop for interiors. We stock drywall panels in multiple thicknesses, premium joint compound, and metal and wood studs for sturdy framing. Our lumber inventory includes various plywood sheets (½”, ⅝”, ¾”), dimensional studs and boards (2×4, 2×6, 2×10, etc.), and pressure-treated lumber for exterior durability.

4. What waterproofing solutions do you offer?

We provide comprehensive waterproofing solutions for lasting protection. Our products include seamless fluid-applied membranes for foundations, sheet membranes (PVC, EPDM) for basements and terraces, cementitious coatings for wet areas, and high-quality flashing and sealants to prevent leaks around windows, doors, and roof penetrations.

5. Are you an authorized supplier for specialty tools?

Yes, we are an authorized supplier for high-performance tools and equipment. We carry a range of diamond blades and masonry drill bits for precision work. We are also an authorized Hapco supplier, providing MIG, TIG, & Stick welder kits, Rion precision instrument kits, and genuine replacement parts with local expert support.

Services & Rentals

1. Do you offer delivery services?

Absolutely. We are known for our fast and reliable delivery. We offer same-day delivery to get you the materials you need, when you need them. Our flexible services also include contactless and curbside pickup as well as load-and-go services directly from our Bronx yard to keep your project moving without delay.

2. What is the 10-story boom truck and how can I rent it?

Our 10-story boom truck is a powerful piece of equipment perfect for hard-to-reach jobs. It offers a 110 ft vertical and 100 ft horizontal reach, making it ideal for high-rise construction, façade work, HVAC unit setting, and heavy-duty material handling in NYC. To rent the boom truck, contact us directly at +1 (718) 655-8800 for availability and rates.

3. What are common uses for the boom truck rental?

The boom truck is incredibly versatile. Contractors use it for high-rise façade installation, rooftop HVAC unit replacement, lifting window and curtain-wall panels, placing steel beams, and staging materials on upper floors. It’s also used for rigging large signs, emergency rescue operations, and even large-scale tree trimming in dense urban settings.

4. What delivery options are available for my order?

We offer several convenient options to fit your job site’s needs. You can choose Same-day Delivery for urgent needs, Sidewalk Drop Delivery for easy access, Contactless Pickup for safety and speed, or our Load-N-Go service where we help you load your vehicle at our yard.

5. Do I need to be a large contractor to use your services?

Not at all. We proudly serve both residential and commercial customers, from individual homeowners and small remodelers to large-scale project managers and construction companies. Our services, including delivery and expert advice, are available to everyone, regardless of project size.

Orders & Customer Support

1. How can I place an order?

You can place an order by calling our main office at +1 (718) 655-8800 to speak with our expert sales team. You can also visit our yard at 2941 Boston Road, Bronx, NY, to see our inventory in person and place an order. For general inquiries, you can email us at info@buildingmaterial786.com.

2. How can I find answers to my questions if they aren’t here?

If you cannot find the answers you need in our FAQ or on our website, please feel free to reach out to us directly. Our Help Center is designed to guide you, but our team is always ready to provide personalized assistance. Customer satisfaction is our top priority.

3. What are your policies on returns and replacements?

Our Returns & Replacements policy is designed to be fair and straightforward. For specific details regarding eligibility, timeframes, and procedures for returning an item, please refer to the “Returns & Replacements” link in our website’s footer or contact our customer support team for assistance with your order.

4. Where can I find your Privacy Policy and Terms and Conditions?

Your privacy and trust are important to us. You can review our full Privacy Policy and Terms and Conditions by clicking the corresponding links in the footer of our website. These documents outline how we handle your information and the terms that govern our services.

5. Who can I contact for expert product advice?

Our in-house team has decades of experience in the NYC building materials industry. For expert advice on product selection, application techniques, or finding the right material for your specific job, call us at +1 (718) 655-8800. Our knowledgeable staff is ready to help you procure the right supplies for a successful project.